Frequently asked questions
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Do I need to install anything?
No. unitraxo runs in the browser on computers, tablets and phones, with your data in the cloud.
Is it Arabic and English?
Yes, the whole interface is Arabic and English, and documents print in the language you choose.
Does it support multiple branches?
Yes — multiple branches and warehouses, per-branch permissions and consolidated reports.
Does it support VAT and e-invoicing?
Yes — tax invoices with your TRN and QR code, and a ready VAT return.
How do I subscribe and pay?
Start a free trial without a card, then activate monthly or yearly with an activation code we send you.
Is my data safe?
Each company is isolated, traffic is HTTPS-encrypted, with daily backups and an audit log of sensitive actions.
Can it be customised for my business?
Yes. When you sign up you choose your industry and its modules switch on automatically, with ready job roles for its team (such as jewellery seller, lab technician, courier or gate staff) and getting-started steps of its own on the home page. Add any other module you need — and we can build custom modules for your company.
Does the POS work if the internet goes down?
Yes. The POS keeps selling and printing receipts; invoices are kept on the device and sent automatically, once only, when the connection is back.
Can I import from another system?
Yes — import items and customers from Excel, and we help with the rest.